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team@virtuproassistants.com

(614) 553-0237

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Frequently Asked Questions

Q:

When will my VA work if they are in a different time zone?

Virtual Assistants in the Philippines are very willing to participate in work during the nighttime hours. As workers in a developing nation, they are thrilled to earn an income semblant of a minimum wage in the United States.

Q:

How can I monitor my assistants productivity?

We use advanced software tools to give you detailed insights into our virtual assistants' productivity and security practices. This way, you can be sure your investment is both effective and secure.

Q:

What is VirtuPro Assistant's responsibility regarding the misuse or disclosure of my company's information?

While VirtuPro Assistants is committed to maintaining high standards of data security, we want to clarify that our virtual assistants are independent contractors and not our direct employees. As such, while we enforce stringent data protection protocols, we cannot directly control how they handle your data. Therefore, we strongly recommend that your company adheres to best practices associated with the principle of 'least privilege', limiting the access of sensitive information to only those who need it to perform their tasks. This will provide an additional layer of security and minimize the risk of misuse or disclosure of your company's sensitive information.

Q:

How will I end my subscription?

Our Customer Success Managers are with you every step of the way. If you no longer require our services, notify your CSM and they will promptly ensure that your subscription is terminated.

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Ready to elevate your business with skilled virtual assistants? Let's unlock new possibilities together!

Contact Us

  • team@virtuproassistants.com

  • (614) 553-0237

  • 6545 Market Ave N STE 100

  • Monday - Friday, 8:00 am - 5:00 pm

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